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+# MaxScale Notification Service and Feedback Support
+
+Massimiliano Pinto
+
+Last Updated: 10th March 2015
+
+## Contents
+
+## Document History
+
+
+
+ | Date |
+ Change |
+ Who |
+
+
+ | 10th March 2015 |
+ Initial version |
+ Massimiliano Pinto |
+
+
+
+
+## Overview
+
+The purpose of Notification Service in MaxScale is for a customer registered for the service to receive update notices, security bulletins, fixes and workarounds that are tailored to the database server configuration.
+
+## MaxScale Setup
+
+MaxScale may collect the installed plugins and send the informations nightly, between 2:00 AM and 4:59 AM.
+
+It tries to send data and if there is any failure (timeout, server is down, etc), the next retry is in 1800 seconds (30 minutes)
+
+This feature is not enabled by default: MaxScale must be configured in [feedback] section:
+
+
+ [feedback]
+ feedback_enable=1
+ feedback_url=https://mariadb.org/feedback_plugin/post
+ feedback_user_info=x-y-z-w
+
+The activation code that will be provided by MariaDB corp upon request by the customer and it shlud be put in feedback_user_info.
+
+Example:
+feedback_user_info=0467009f-b04d-45b1-a77b-b6b2ec9c6cf4
+
+
+MaxScale generates the feedback report containing following information:
+
+ -The activation code used to enable feedback
+ - MaxScale Version
+ - An identifier of the MaxScale installation, i.e. the HEX encoding of SHA1 digest of the first network interface MAC address
+ - Operating System (i.e Linux)
+ - Operating Suystem Distribution (i.e. CentOS release 6.5 (Final))
+ - All the modules in use in MaxScale and their API and version
+ - MaxScale server UNIX_TIME at generation time
+
+MaxScale shall send the generated feedback report to a feedback server specified in feedback_url
+
+
+## Manual Operation
+
+If it’s not possible to send data due to firewall or security settings the report could be generated manually (feedback_user_info is required) via MaxAdmin
+
+
+MaxScale>show feedback report
+
+
+Report could be saved to report.txt file:
+
+
+maxadmin -uxxx -pyyy show feedbackreport > ./report.txt
+
+curl -F data=@./report.txt https://mariadb.org/feedback_plugin/post
+
+
+Report Example:
+
+ FEEDBACK_SERVER_UID 6B5C44AEA73137D049B02E6D1C7629EF431A350F
+ FEEDBACK_USER_INFO 0467009f-b04d-45b1-a77b-b6b2ec9c6cf4
+ VERSION 1.0.6-unstable
+ NOW 1425914890
+ PRODUCT maxscale
+ Uname_sysname Linux
+ Uname_distribution CentOS release 6.5 (Final)
+ module_maxscaled_type Protocol
+ module_maxscaled_version V1.0.0
+ module_maxscaled_api 1.0.0
+ module_maxscaled_releasestatus GA
+ module_telnetd_type Protocol
+ module_telnetd_version V1.0.1
+ module_telnetd_api 1.0.0
+ module_telnetd_releasestatus GA