95 lines
2.7 KiB
Markdown
95 lines
2.7 KiB
Markdown
# MaxScale Notification Service and Feedback Support
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Massimiliano Pinto
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Last Updated: 10th March 2015
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## Contents
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## Document History
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<table>
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<tr>
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<td>Date</td>
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<td>Change</td>
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<td>Who</td>
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</tr>
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<tr>
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<td>10th March 2015</td>
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<td>Initial version</td>
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<td>Massimiliano Pinto</td>
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</tr>
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</table>
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## Overview
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The purpose of Notification Service in MaxScale is for a customer registered for the service to receive update notices, security bulletins, fixes and workarounds that are tailored to the database server configuration.
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## MaxScale Setup
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MaxScale may collect the installed plugins and send the informations nightly, between 2:00 AM and 4:59 AM.
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It tries to send data and if there is any failure (timeout, server is down, etc), the next retry is in 1800 seconds (30 minutes)
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This feature is not enabled by default: MaxScale must be configured in [feedback] section:
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[feedback]
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feedback_enable=1
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feedback_url=https://enterprise.mariadb.com/feedback/post
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feedback_user_info=x-y-z-w
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The activation code that will be provided by MariaDB corp upon request by the customer and it shlud be put in feedback_user_info.
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Example:
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feedback_user_info=0467009f-b04d-45b1-a77b-b6b2ec9c6cf4
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MaxScale generates the feedback report containing following information:
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-The activation code used to enable feedback
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- MaxScale Version
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- An identifier of the MaxScale installation, i.e. the HEX encoding of SHA1 digest of the first network interface MAC address
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- Operating System (i.e Linux)
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- Operating Suystem Distribution (i.e. CentOS release 6.5 (Final))
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- All the modules in use in MaxScale and their API and version
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- MaxScale server UNIX_TIME at generation time
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MaxScale shall send the generated feedback report to a feedback server specified in feedback_url
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## Manual Operation
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If it’s not possible to send data due to firewall or security settings the report could be generated manually (feedback_user_info is required) via MaxAdmin
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MaxScale>show feedbackreport
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Report could be saved to report.txt file:
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maxadmin -uxxx -pyyy show feedbackreport > ./report.txt
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curl -F data=@./report.txt https://mariadb.org/feedback_plugin/post
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Report Example:
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FEEDBACK_SERVER_UID 6B5C44AEA73137D049B02E6D1C7629EF431A350F
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FEEDBACK_USER_INFO 0467009f-b04d-45b1-a77b-b6b2ec9c6cf4
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VERSION 1.0.6-unstable
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NOW 1425914890
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PRODUCT maxscale
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Uname_sysname Linux
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Uname_distribution CentOS release 6.5 (Final)
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module_maxscaled_type Protocol
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module_maxscaled_version V1.0.0
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module_maxscaled_api 1.0.0
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module_maxscaled_releasestatus GA
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module_telnetd_type Protocol
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module_telnetd_version V1.0.1
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module_telnetd_api 1.0.0
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module_telnetd_releasestatus GA
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